Kelly, Order Manager
What does your current role entail?
I build, train, and lead of team of two order analysts where we oversee all order imports. We verify oligo product data is accurate and the data upload is complete for the lab to ensure there are no hold ups that can cause delays. We also track orders to confirm the type of sequence for manufacturing labs and proactively interface with manufacturing groups and internal customers to identify and implement areas of continuous improvement.
What do you most enjoy about your role?
What I enjoy most in my role is that I truly get a better understanding of the whole process of how when an order is entered into our system to how it gets out the door and why the way our orders are imported into our MES system is crucial to labs. Knowing that I have helped customers make their day or project go a little smoother brings me job satisfaction.
What has been your proudest moment at LGC?
I was proud to receive the LGC Recognition Award for Values. During the shutdown following the Sonoma County fires, our site volunteered to come into work over weekends and evenings to ensure that we met the expectations of our customers as quickly as possible. The fact that LGC recognises its employees' work and dedication makes it worthwhile.
"The people I work with make it enjoyable to work at LGC. The new projects that our scientists and chemists are working on to always strive for best is inspiring. I also find the good nature of community at our site makes it enjoyable to work at LGC."