Cookie policy

The LGC Site https://www.lgcgroup.com (hereafter "Site") is controlled and operated by LGC Limited (which, along with other LGC Group Affiliate companies, is referred hereafter as "LGC", "we", "us" and/or "our").

1. About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

2. Why we use cookies on the Site

  1. We use cookies for the following purposes:
    1. Necessary cookies: - the following cookies are used by LGC to enable core functionality such as page navigation and access to secure areas. The Site cannot function properly without these cookies and can only be disabled by changing your browser preferences:

      Domain Name Purpose
      www.lgcgroup.com __RequestVerificationToken This is an anti-forgery cookie designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser.
      .youtube.com / .google.com __Secure-3PAPISID,
      __Secure-3PSID,
      __Secure-APISID,
      __Secure-HSID,
      __Secure-SSID,
      APISID,
      HSID,
      SAPISID,
      SID,
      SIDCC,
      SSID
      These cookies are set via embedded YouTube videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video. For more information, read the general Google Privacy policy.
      .www.lgcgroup.com ARRAffinity This cookie runs on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
      www.lgcgroup.com CookieControl This cookie is used to remember a user's choice about cookies on www.lgcgroup.com. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.
      www.lgcgroup.com cookieconsent_status This cookie was used to remember a user's choice about cookies on www.lgcgroup.com. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. This has been superseded by the CookieControl cookie above.
      .youtube.com / .google.com GPS Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
      www.lgcgroup.com Language This cookie is used to remember the language chosen by the user. Where users have previously chosen a language, is will be used to display the website in that language
      .google.com NID This cookie is set via embedded youtube-videos. It registers anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video. For more information, read the general Google Privacy policy.
      .youtube.com VISITOR_INFO1_LIVE A cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old.
      .youtube.com YSD,
      YSC
      This cookie is set by the YouTube video service on pages with embedded YouTube video
    2. Analytical cookies: - the following cookies are used by LGC to help us to improve our Site by collecting and reporting information on visitor usage:

      Domain Name Purpose
      .lgcgroup.com _gat,
      dc_gtm_UA-3807620-1
      Used to throttle request rate. Read more
      .lgcgroup.com _ga,
      _gat_UA-3807620-1
      Google Analytics cookie used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the Siteand blog, where visitors have come to the Site from and the pages they visited.
      Read Google's overview of privacy and safeguarding data
      .lgcgroup.com _gid Google Analytics cookie, used to distinguish users. Read more
      .lgcgroup.com _hjid Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
      .lgcgroup.com _hjTLDTest When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.
      .youtube.com / .google.com 1P_JAR This cookie sets a unique ID to remember your preferences and other information such as Site statistics and track conversion rates. Google’s policies can be viewed at https://policies.google.com/technologies/types
      .doubleclick.net IDE Used by Google DoubleClick to register and report the Site user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
      .doubleclick.net test_cookie Test cookie used by Google to check that cookies can be set
    3. Cookies used by our service providers
      1. Our service providers use cookies and those cookies may be stored on your computer when you visit our Site.
      2. Google Analytics: We use Google Analytics to gather information about the use of our Site by means of cookies. The information gathered is used to create reports about the use of our Site. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.
        The relevant cookies are: ['_ga', '_gali', '_gat', '_gat_UA-TRACKERID', '_gid', '__utma', '__utmb', '__utmc', '__utmt', '__utmv', '__utmz'].
      3. Hotjar: We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. You can view the privacy policy of this service provider at https://www.hotjar.com/legal/policies/privacy/. The relevant cookies are: ['_hjid', '_hjTLDTest'].

    3. Managing cookies on the Site

    Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

    You can manage your preferences relating to the use of cookies on our Site by clicking on our Cookie Control icon in the bottom right hand corner of our Site. Please note that blocking all cookies will have a negative impact upon the usability of our Site.

    If you block cookies, you will not be able to use all the features on our Site.