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Our quality

We are committed to the continual improvement of our environmental performance and to minimising the environmental impact of our business operations (for example, prevention of pollution). We operate an Environmental Management System (EMS), aligned with ISO 14001 principles, which provides the framework for setting and reviewing environmental objectives and targets.

Our comprehensive quality system supports and enhances business excellence and ensures we provide our customers with the level of service and the quality of products they expect.

Confirmed by third-party independent assessment, our customers can rely on the quality of service provided through:

  • Certification to ISO 9001 for business processes

  • Accreditation to ISO 17025, for laboratory testing and calibration services, and ILAC G19 for forensic activities

  • Compliance with Good Laboratory Practice (GLP), Good Clinical Practice (GCP) and current Good Manufacturing Practice (cGMP) for pharmaceutical studies

  • Accreditation to ISO 17043 for the operation and management of proficiency testing schemes

  • An unparalleled breadth of ISO Guide 34 accredited reference material production facilities, with four sites across the UK, the US and Germany.