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Support centre

Welcome to the LGC support centre for genomics solutions

If you require support for any of our products or services, please log in here to raise a ticket in our ticketing system. If you are not already registered, please click here to create your own account. Newly created tickets will be assigned to the relevant team, and a member of the team will contact you and work to resolve your issue.

Online support request

Request support online for any of our genomics products and services.

Support history

Go here to view resolved and ongoing support requests.